Returns & Refund Policy

Last updated: June 2026

At All 4s Paws, customer satisfaction is our top priority. We partner with trusted suppliers to deliver quality pet products directly to your door. Please read our policy carefully before making a purchase.

Eligibility for Returns

Due to the nature of our fulfillment model, all return and exchange requests are handled on a case-by-case basis in coordination with our suppliers. We encourage customers to contact us within 30 days of delivery if there is an issue with their order. Items must be unused, in their original condition, and in their original packaging.

How to Request a Return

Simply reach out via our Contact page or email us at Shonnie1965@gmail.com with your order number and a brief reason for the return. We'll get back to you within 1–2 business days with next steps.

Refund Processing

Approved refunds are returned to your original payment method within 5–10 business days depending on your financial institution.

Exchanges

Want a different size, color, or product? Contact us and we'll do our best to find the right match for your pet.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or not as described, please contact us immediately at Shonnie1965@gmail.com with the following:

• Your order number
• A clear photo of the item and packaging
• A brief description of the issue

We will work directly with our supplier to arrange a replacement or issue a full refund at no additional cost to you.

Non-Returnable Items

For hygiene and safety reasons, the following items are not eligible for return:

• Opened food or treats
• Opened grooming or oral care products
• Items showing signs of use or damage not caused by us
• Items returned without prior authorization

Contact Us

For all return inquiries, please reach out to us at:
📧 Shonnie1965@gmail.com
Or visit our Contact page

We are committed to resolving every issue promptly and professionally. Thank you for shopping with All 4s Paws. 🐾